Effective Date: January 1, 2026
By accessing or using the website located at altoonadeckandfence.com (the "Site"), or by engaging Altoona Deck & Fence ("we," "us," or "our") to perform any services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Site or services. These terms apply to all visitors, estimate requesters, and contracted customers.
Altoona Deck & Fence is a deck and fence contractor based in Altoona, PA. We design and build decks, fences, pergolas, screened-in porches, and related outdoor structures for residential customers in central Pennsylvania.
The specific scope of any project - including materials, dimensions, timeline, and price - is governed by a written proposal or contract signed by both parties. In the event of any conflict between these Terms and a signed contract, the signed contract controls.
All estimates provided by Altoona Deck & Fence are based on information available at the time of the on-site visit. Estimates are provided free of charge and are not binding until both parties sign a written contract.
Once a written contract is signed, the agreed price is fixed for the scope of work described. Additional work requested by the customer beyond the original scope will be quoted separately and require written authorization before work begins.
We reserve the right to revise an estimate if site conditions discovered during construction materially differ from what was visible at the time of the estimate - such as concealed rot at a ledger board or soil conditions that require deeper footings. We will notify you before proceeding with any work that would affect the price.
Project start dates are confirmed once a contract is signed and any required deposit is received. Start dates may shift due to weather, permit delays, or material availability. We will provide reasonable notice of any schedule changes.
If you need to cancel a project after signing a contract, please notify us in writing as soon as possible at contact@altoonadeckandfence.com. Cancellation terms, including any deposit refund or forfeiture, are governed by your signed contract. If no specific cancellation terms are included in the contract, any deposit paid to cover materials already ordered or work already performed is non-refundable.
We reserve the right to cancel or reschedule a project due to weather, safety concerns, or circumstances beyond our control. In such cases, we will reschedule at the earliest available date.
Payment schedules are set out in your signed contract. Typically, a deposit is due at contract signing, a progress payment is due at a defined project milestone, and the balance is due upon completion and customer acceptance.
Balances not paid within the time period specified in your contract may accrue interest at the maximum rate permitted under Pennsylvania law. If collection action is required, you agree to reimburse us for reasonable collection costs, including attorney fees, as permitted by applicable law.
We accept payment by cash, check, or any electronic method agreed upon in your contract. A returned check fee may apply for checks that are not honored by your bank.
You are responsible for ensuring that the work area is accessible and clear of personal property, vehicles, and obstacles before each scheduled workday. If the site is not accessible on an agreed work date, we may charge for lost time or reschedule the project.
You are also responsible for identifying and marking any underground utilities on your property before excavation begins. We will make reasonable efforts to locate utilities before digging, but we are not liable for damage to unmarked or privately-owned utilities.
Where required, Altoona Deck & Fence will apply for and manage the necessary building permits for your project. Permit fees are typically included in or added to the project price as specified in your contract. The project timeline includes reasonable allowance for permit processing time, but we are not responsible for delays caused by the permitting authority. Final inspections required by the municipality are coordinated by us as part of the project closeout.
We warrant that all work will be performed in a workmanlike manner consistent with industry standards for residential construction in Pennsylvania. Any warranty on workmanship is limited to the period and terms stated in your signed contract.
Materials carry the manufacturer's warranty, where applicable. We will assist in documenting and submitting a warranty claim to a manufacturer on your behalf, but we are not the warrantor of materials we did not manufacture.
Warranty coverage does not apply to damage caused by misuse, modifications made by others, acts of nature, normal wear and tear, or failure to maintain the structure as recommended.
To the maximum extent permitted by applicable law, Altoona Deck & Fence's total liability to you for any claim arising from our services or this website is limited to the amount actually paid by you for the specific services giving rise to the claim.
We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including but not limited to lost use, lost income, or property damage not directly caused by our work. Some states do not allow limitations on certain damages, so this limitation may not apply in full to you.
The content on our website is provided for general informational purposes only. We make no guarantee that the information is complete, current, or error-free. Nothing on this website constitutes a binding offer or contract. Prices, availability, and service offerings are subject to change without notice. Always confirm the details of your project in a signed written contract.
We prefer to resolve any dispute informally. If you have a concern about our work or our billing, contact us directly at contact@altoonadeckandfence.com or (814) 552-1158 and we will make a good-faith effort to resolve it promptly.
If informal resolution is not possible, disputes shall be resolved through binding arbitration in Altoona, PA, under the rules of the American Arbitration Association, unless both parties agree to another forum in writing. Class action claims and jury trials are waived to the extent permitted by applicable law.
These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Blair County, Pennsylvania.
We may update these Terms and Conditions at any time by posting a revised version on this page with an updated effective date. Your continued use of our website or services after any change constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, reach us here: