Privacy Policy

1. Who We Are

This privacy policy applies to Altoona Deck & Fence ("we," "us," or "our"), a deck and fence contractor based in Altoona, PA. Our website is located at altoonadeckandfence.com. If you have questions about this policy, you can reach us at contact@altoonadeckandfence.com.

2. Information We Collect

We collect information in two ways:

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you enter - such as your name, phone number, email address, and project details. We use this information to respond to your inquiry and schedule an estimate.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our hosting provider and any analytics tools we use. This may include your IP address, browser type, the pages you visit, and how long you spend on each page. This data is used only in aggregate to understand how visitors use our website. We do not sell this data to third parties.

3. Cookies and Tracking

Our website may use cookies - small text files stored in your browser - to help the site function properly and to measure traffic through analytics services such as Google Analytics. Cookies do not contain your personal contact information.

You can disable cookies in your browser settings at any time. Doing so may affect how some parts of our website function, but it will not prevent you from contacting us or viewing our content.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and confirm appointments
• Communicate updates related to your project
• Improve our website and services based on how visitors use them

We do not use your information to send unsolicited marketing messages and we do not sell or rent your personal information to any third party.

5. Third-Party Services

Our website may use third-party services to power certain features. These may include:

• Contact forms - Tally.so processes form submissions on our behalf. Data you submit through the form is sent to their servers and then forwarded to us.
• Google Maps - We embed a Google Maps iframe to display our office location. Google may collect data when you interact with this embed. See Google's privacy policy at google.com/policies/privacy.
• Analytics - If we use Google Analytics or a similar tool, it collects anonymized traffic data subject to its own privacy policy.

We recommend reviewing the privacy policies of any third-party services you interact with through our site.

6. Data Retention

We retain contact information and project inquiries for as long as is reasonably necessary to conduct business, maintain records, and respond to any follow-up questions. If you would like us to delete your information from our records, contact us at contact@altoonadeckandfence.com and we will make a reasonable effort to do so within 30 days, subject to any legal or business record-keeping obligations.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request a correction to inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communication at any time

To exercise any of these rights, email us at contact@altoonadeckandfence.com. We will respond within a reasonable timeframe.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, contact us at contact@altoonadeckandfence.com and we will promptly remove it.

9. Security

We take reasonable steps to protect the information submitted through our website. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you submit information to our website at your own risk.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised version on this page with an updated effective date. Continued use of our website after any change constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this privacy policy, please contact us: